Privacy Policy

Your Privacy Matters

At Build Wise Fairfield Decks, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, address, phone number, and email address
• Project details and service preferences
• Photos of your property that you share with us
• Payment and billing information
• Communications with our team

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you visit.

How We Use Your Information

We use the information we collect to:

• Provide and improve our deck building services
• Communicate with you about your project
• Send you estimates, invoices, and project updates
• Process payments and maintain records
• Respond to your questions and requests
• Send you marketing communications (with your consent)
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors, scheduling tools, or marketing platforms. These providers are required to protect your information and use it only for the purposes we specify.

We may also disclose your information if required by law or to protect our rights and safety.

Marketing Communications

With your permission, we may send you emails about our services, special offers, and helpful tips for maintaining your deck. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security. We encourage you to use caution when sharing sensitive information online.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect some website features.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to access, correct, or delete your personal information. You can also request that we limit how we use your information. To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated date. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at support@fairfielddeckbuilder.com or call us at (707) 254-6092.